Privacy Policy
For your information, the following data may be collected and processed from you:
- Personal details provided when filling out forms related to orders, including login credentials and co-registrations on other social media platforms;
- Information relayed regarding problems experienced with our products or services;
- Any detail exchanged through correspondence, e.g., emails, forms, etc.;
- General, aggregated, demographic and non-personal information;
- Your geographic location and mobile device, including a unique identifier to individualize your access to the products or services;
- Information provided on transactions conducted through and on the website;
- Details about your computer device used for accessing the website, including but not limited to IP address, operating system, and browser type, and personalized data regarding general internet browsing behaviors from cookies, tracking pixels, and web beacons, among others;
- Your email address from a third-party application or platform, if cross-sharing of information is permitted; and
- Any information deemed necessary to improve the website, products, and services, such as feedback via form responses.
We may use the aforementioned data in the following situations:
- If you request information on products or services or if we deem that some information may interest you, provided that you have consented to us to contact you for these matters;
- In maximizing tailoring through location-based services, including but not limited to advertisements, search results, and personalized content;
- In accomplishing obligations as included in any contracts between you and another entity using our website or between you and us;
- In ensuring that posted content on our website is accurate, effective, and visible for you and the device you utilize to access the services or products;
- In notifying you about modifications to the terms and conditions with which you previously agreed; and
- In any instance that will allow us to improve our services to you.
All data collected from you may be transferred to and stored at destinations outside the UAE for optimization purposes, especially for global shipments that require an international third-party courier. These may also be processed by employees working for us or our suppliers based outside the UAE. For transparency, the company has staff responsible for fulfilling orders and services, processing payment details, and providing customer support. We will safely keep your data for the duration necessary to ensure the fulfillment of requirements under the Privacy Policy or the permission and demands of the law. Partner companies and/or non-affiliated service providers in countries outside the UAE may also receive the data, given that these are vital to accomplish user services.